Class code 8868 vs 9101: school staff or custodial/support staff?
The short answer
What the role actually does decides it: teaching, administrative and clerical work is 8868; custodial, cafeteria, maintenance and bus/transportation work is 9101 — regardless of what building either works in.
Schools run two very different risk profiles under one roof: a classroom and a kitchen. 8868 covers the people at a desk or a whiteboard; 9101 covers everyone doing physical work around the building — and the rate gap between them is one of the widest in the whole system.
The mistake runs in both directions. Some schools bundle their entire staff into the higher-rated 9101 code because that's what a facilities-heavy institution defaults to; others leave a bus driver or cafeteria worker on the cheap professional code because payroll is run through one system for everyone.
The codes side by side
| Code | What it covers | Illustrative rate |
|---|---|---|
| 8868 | Schools — Professional Employees & Clerical | $0.30 – $0.90 |
| 9101 | Schools — All Other Employees | $2.00 – $5.00 |
Per $100 of payroll. National illustrative ranges — your state and carrier set the actual rates.
Is this role teaching, administrative or clerical — or is it manual and operational?
Teaching, administration or clerical work only → 8868 (Schools — Professional Employees & Clerical)
Includes principals, counselors, registrars and front-office staff whose duties never cross into custodial or facilities work.
Custodial, cafeteria, maintenance or bus/transportation work → 9101 (Schools — All Other Employees)
This is the 'all other' code — it exists specifically to separate physical, operational school staff from the professional side.
A teacher's aide who also drives a bus route or covers cafeteria duty → 9101 (Schools — All Other Employees)
Regular operational duties move the whole role to 9101, the same way any manual work can disqualify a clerical exception elsewhere in the system.
When each code applies
8868 — Schools — professional & clerical
- Teaching, administrative, counseling and other professional duties
- Clerical and office work: enrollment records, correspondence, scheduling, bookkeeping
- The role has no regular manual or operational component
9101 — Schools — all other employees
- Custodial and janitorial staff
- Cafeteria and kitchen staff
- Maintenance and groundskeeping staff
- Bus drivers and other transportation staff
What audits get wrong here
A school's front-office, administrative and teaching staff are all coded 9101 because that's the code the business office defaulted to at setup.
9101 is meant for the operational side of the building. Genuinely professional and clerical staff qualify for 8868 at a fraction of the rate — this is where the real money in this pair sits.
A counselor or registrar is bundled in with custodial staff because the payroll system doesn't separate duties by code.
Without a deliberate split, payroll processing can default everyone in a district to one code rather than allocating by role.
A bus driver or cafeteria worker is coded 8868 because their paycheck runs through the same office as the teachers.
Job title and payroll grouping don't decide the code — duties do. An auditor who finds operational staff on 8868 will reclassify them to 9101 and can back-bill.
A teacher's aide who regularly covers bus or cafeteria duty stays on 8868 because that's officially their primary role.
Any regular non-professional duty is generally enough to move the role to 9101 for the period it applies, even if it's a minority of their time.
Worked example
A school administrative assistant whose duties are exclusively front-office and records work, currently coded with the district's custodial and facilities staff, on $45,000 of annual payroll.
- Charged at 9101 (Schools — All Other Employees)
- $900 – $2,250 / yr
- Charged at 8868 (Schools — Professional Employees & Clerical)
- $135 – $405 / yr
That is roughly $495 to $2,115 a year on one salary, and classification overcharges are commonly recoverable around three years back.
Illustrative only. Not a quote, and not a prediction of what your carrier will do.
How much is actually at stake
This is a genuine several-fold gap on the illustrative ranges. On a single mid-five-figure salary, correcting a professional or clerical role out of 9101 and into 8868 is commonly worth several hundred to a couple of thousand dollars a year — and it's worth checking every non-operational role in the building, not just one.
What settles the argument
Classification disputes are won with records, not opinions. For this one, gather:
- Job descriptions listing duties for each role, distinguishing professional/clerical from operational
- Staff rosters mapped to actual duties, not just job titles or pay grades
- Time or schedule records for staff who split time between office and operational duties
- Org chart or HR records showing who reports to academic administration versus facilities
- Payroll records showing whether custodial, cafeteria, maintenance and transportation staff are coded separately from teaching and admin staff
Not sure which one your audit used? Check every employee against their assigned code in a couple of minutes.
Run the free checkerFrequently asked questions
- Does a school nurse qualify for 8868?
- Generally yes if the role is professional or clinical rather than operational, but some states treat school health staff differently. Confirm with your carrier before assuming.
- What about a front-office staffer who occasionally helps in the cafeteria?
- Occasional, truly incidental help may not disqualify 8868, but this is exactly the fact pattern auditors challenge. If it's a regular part of the role, it's 9101.
- Is the 8868/9101 split available at private and charter schools the same way?
- The codes exist across the NCCI system, but availability and application vary by state and by whether the school is public, private or charter. Check your state's rules.
- Can payroll be split for staff who do both kinds of work?
- Only with verifiable time records allocating hours to each class. Without them, the entire payroll for that person typically goes to the higher-rated code — 9101 in this pair.
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ClassCheck provides self-advocacy information only. This is not legal, insurance or accounting advice, and classification rules vary by state and carrier. Terms.